Frequently Asked Questions - Walt Disney World®

He's the ultimate Walt Disney World insider, a cheerful friend who enhances a theme park visit with timesaving tips and fun facts. Who is he? Pal Mickey! Available for daily rental or purchase, Pal Mickey is a talking Mickey Mouse toy that entertains and assists guests in each of the four Theme Parks at Walt Disney World Resort -- Magic Kingdom Park, Epcot, Disney-Hollywood Studios and Disney's Animal Kingdom Theme Park.

Pal Mickey helps guests get the most out of a Walt Disney World holiday by bringing each Theme Park to life as a helpful tour guide. The huggable plush toy offers reminders about parades and show times, shares stories and trivia, recommends attractions, plays games and tells guests where to locate Disney characters. Each 10 1/2-inch Pal Mickey responds in all of the Walt Disney World Theme Parks.

Developed by Walt Disney Imagineering using advances in wireless communication, Pal Mickey is the latest Walt Disney World innovation to improve and enhance guest service with leading-edge technology.

"See the names written on those second-story windows?" Pal Mickey might say as guests stroll along Main Street, U.S.A. "Those folks helped Walt Disney build this Magic Kingdom!" In fact, the windows bear the names of key Disney cast members instrumental in the development of Walt Disney World Resort.

"Say, 'Fantasmic!' will be starting in about an hour," Pal Mickey might remind Disney-Hollywood Studios guests about the Park's popular nighttime spectacular. "If ya wanna see it, now's a good time to go grab a seat!"

Pal Mickey keeps the whole family entertained with Disney jokes and fun interactive games guests can initiate, whether waiting in line at the Theme Parks or relaxing in a hotel room -- even back at home.

Pal Mickey is available to all guests as a daily rental ($8 plus tax per day and a refundable $50 deposit) or as a purchase ($46.94 plus tax). Guests who wish to keep a rented Pal Mickey can simply take him home; the deposit will be used as the total purchase price with tax ($50).

Pal Mickey is offered at select sites in Disney's four Theme Parks and at merchandise locations in each of the Walt Disney World Resort hotels.

The parks are a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for the parks.

Ensuring that the parks are family friendly is an important part of the Disney experience. In that spirit, we ask you to use your discretion and common sense. Attire that is not appropriate for the theme parks (and which may result in refusal of admittance) includes but is not limited to:

• Adult costumes or clothing that can be viewed as representative of an actual Disney character
• Masks (unless you are dressing up for a particular event)
• Clothing with objectionable material, including obscene language or graphics
• Excessively torn clothing
• Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
• Objectionable tattoos

A Guest is allowed into the parks if her or his hair (or make-up, if applicable) has been made to resemble a Disney Princess or character provided the Guest is not also wearing a costume or clothed to look like the character.

Extended Disney park hours, known as Extra Magic Hours, offer a rare and unique opportunity to enjoy additional time in Walt Disney World parks—above and beyond the standard operating schedule—at no extra charge. This special perk is offered to Guests of select Walt Disney World Resort hotels.

Which attractions are open during Extra Magic Hours?

Magic Kingdom Theme Park:

Mornings:

Buzz Lightyear's Space Ranger Spin, Prince Charming Regal Carrousel, Dumbo the Flying Elephant, "it's a small world", The Many Adventures of Winnie the Pooh, Mickey's PhilharMagic, Peter Pan's Flight, Space Mountain, Stitch's Great Escape!, Tomorrowland Speedway Evenings:

Includes attractions listed above and Big Thunder Mountain Railroad, Haunted Mansion, The Magic Carpets of Aladdin, Pirates of the Caribbean, Splash Mountain

Epcot:

Mornings:

Living with the Land, Mission: SPACE, Soarin', Spaceship Earth, Test Track

Evenings:

Includes attractions listed above and Captain EO starring Michael Jackson, Journey Into Imagination With Figment, Mexico - Gran Fiesta Tour Starring The Three Caballeros, Norway-Maelstrom, The American Adventure

Disney's Hollywood Studios:

Mornings:

Muppet Vision 3-D, Rock 'n' Roller Coaster Starring Aerosmith, Star Tours – The Adventures Continue, Toy Story Mania!, The Twilight Zone Tower of Terror Evenings:

Includes attractions listed above and The Great Movie Ride, Voyage of The Little Mermaid

Disney's Animal Kingdom Theme Park:

Mornings:

DINOSAUR, Expedition Everest, It's Tough to be a Bug!, Kilimanjaro Safaris, Pangani Forest Exploration Trail

Evenings:

DINOSAUR, Expedition Everest, Festival of the Lion King, It's Tough to be a Bug!, Kali River Rapids, Primeval Whirl, TriceraTop Spin

Attractions are subject to change without notice.

In addition to being a Walt Disney World Resort Guest a valid theme park ticket is required. Remember, without the Park Hopper Option you may only visit one theme park per day. Please check the schedule and plan accordingly.

All Disney owned and operated Resort hotels at the Walt Disney World Resort and all Disney Vacation Club resorts became smoke-free environments on June 1, 2007.

Smoking is allowed in the designated outdoor smoking locations of each Resort. Guests at Walt Disney World Resorts can request location information upon check-in.

In 2003, Walt Disney World Resort restaurants became smoke-free per local law. In addition, Disney Theme Parks and the clubs at Downtown Disney Pleasure Island and Disney′s BoardWalk Resort are smoke-free environments (except for designated smoking areas).

Complimentary motorcoach transportation and luggage transfer services from Orlando International Airport to select Walt Disney World Resort hotels and back for passengers of all Orlando air carriers.

Travel time is approximately 45 to 75 minutes. Motorcoaches may make multiple stops before arriving at your Disney Resort hotel.

Luggage delivery service is available for flights arriving between 5:00 a.m. and 10:00 p.m. daily. For airport arrivals after 10:00 p.m., Guests must collect their luggage at Baggage Claim and transport it with them on the motorcoach.

Walt Disney World Resort Hotels that provide Disney's Magical Express Service include:

• Disney's All-Star Movies Resort
• Disney's All-Star Music Resort
• Disney's All-Star Sports Resort
• Disney's Animal Kingdom Lodge
• Disney's Beach Club
• Disney's BoardWalk Inn
• Disney's Caribbean Beach Resort
• Disney's Contemporary Resort
• Disney's Coronado Springs Resort
• Disney's Grand Floridian Resort & Spa
• Disney's Pop Century Resort
• Disney's Port Orleans Resort - French Quarter
• Disney's Port Orleans Resort - Riverside

Where is the Disney's Magical Express Welcome Center at Orlando International Airport?

Main Terminal Building, B side, Level 1.

Guests arriving on the A side of the airport should proceed to the B side before taking the elevator or escalator down to Level 1.